When are you getting new stock of a specific product?
Unfortunately, we are unable to tell you in advance when a product will be restocked.
The best place to keep up to date with release information is via our social media channels. However, on rare occasions, we do have unexpected delays in stock being delivered to stores/ online. In these cases, we post on our social media channels as soon as we are made aware of the delay, which for Limited Release, may be the day prior. We recommend checking our social media channels regularly the day prior to a release for updates.
Do you sell limited release products online?
Our online store sells most release styles. The best place to keep up to date with release information is via our social media channels.
Please note that we do not offer any pre-order services.
Be sure to check our social media page to stay updated on the latest releases!
I saw a product on the website but now it's gone. Help!
If a product is no longer available on our website it has most likely sold out company-wide.
Be sure to keep an eye out for our call outs on new releases and restocks on our social media page!
What can I do if my size is not available?
If your size is not available on our website there is a good chance it has sold out company wide. Sorry!
Be sure to keep an eye out for our call outs on new releases and restocks on our social media page!
The product I received looks different from the image on the website!
We make every effort to present products, prices and colours correctly, by putting a lot of care into the photography process. All images presented on the website are faithfully depicting the real product; however screen settings vary for every computer and might affect the hue and shades of the image.
If you’d like to have an honest look at the product before buying, you can always visit us at one of our stores!