There are different ways to get in touch with us:
1. FAQ Page
Search from our Frequently Asked Questions articles.
Give a friendly tap to the chat button on the bottom right to talk to our chatbot, Flo.
When contacting us, please have your order number, email, address and mobile number on hand. This will help speed things along once connected.
|+61 3 4240 6000
Click here to start chat now or scan the QR code below
4. Online Form
Email us via our online form.
|+61 7 4243 4655
Monday - Friday: 9am - 6pm (AEST)
Saturday: 10am - 2pm (AEST)
We are operating on all public holidays except Christmas.
NOTE: Please note that we are unable to assist you with queries regarding Shipping & Delivery, Foot Locker Account, Gift Guide, Foot Locker Stores, Product Information, and Raffle via our Customer Care phone line. For the above topics, please use our chatbot and should you require further assistance, it will be escalated to our Customer Care agents.
How can I apply for a job at Foot Locker?
Want to join our team? That’s fantastic! We are constantly looking for new talents to enrich our already fantastic group of sneaker-heads.
Whether you want to work in one of our stores or feel more like a corporate job, you can find all current opportunities here.
Enter your favourite location or search by area to view the relevant openings, then apply directly through the website: you will be prompted to create an account to easily manage your profile and applications. You can also choose to connect your LinkedIn profile to speed things up.
So, what are you waiting for? Your job at Foot Locker awaits you!
We strive to offer excellent service both online and offline. If your experience with us hasn’t been up to the quality we are committed to, please let us know. To raise a complain, simply type "Feedback" in the chat and Flo, our chatbot, will be able to assist you with your feedback and escalate it to the relevant store or website team.