Gift Cards
Have questions about Foot Locker gift cards? This page has all the information you need to buy, use and manage your Foot Locker gift cards with ease.
Where can I buy a Foot Locker gift card?
You can buy a physical gift card at any Foot Locker store in Australia.
It is recommended that you retain the Gift Card and receipt after you have utilized the value.
Can I buy a gift card in one country and use it in another?
Physical gift cards are only valid in the country where they were bought.
So, a gift card bought in Australia can only be used in Australia, and a gift card bought in New Zealand can only be used in New Zealand.
Currently, digital gift cards can only be used in the country where they were purchased.
How can i pay for a digital gift card?
You may use Visa, Mastercard, Afterpay and Paypal. you may review the complete list here.
I want to buy a physical gift card in a store. What payment methods are accepted?
Please check with store on payment method.
Does a Foot Locker gift card expire?
No, Footlocker gift cards do not expire.
Are there any fees to use a Foot Locker gift card?
No, there are no fees associated with using our gift cards.
Where can I find your complete terms and conditions?
To learn more about our gift cards in your country, visit here.
How do I check my gift card balance?
We offer multiple convenient options to check your card balance:
By Store:
Please do visit your nearest store to check the balance of your gift card. You may find your nearest store here.
Online:
To view your balance online, visit the following page for your respective country here.
By phone:
Check your gift card balance by calling our freephone automated service: 1-800-204-951.
How do I use my gift card online to pay for an order?
To use your gift card online, follow these steps:
- Select "Gift Card" as your payment method
- Enter your 16-digit gift card number and 8-digit PIN (you'll receive a PIN with your digital gift card)
- Select "Apply"
How do I use my gift card in a store?
Present your gift card to a store team member who will swipe or scan your card at checkout.
Can I combine my gift card along with promo codes and other discounts?
Yes! you can combine your gift card with coupons and discount codes to save even more on your order.
How many gift cards can I use on one order?
You can use up to 5 gift cards per transaction.
Can I buy another gift card with my gift card?
No, you cannot use a gift card to purchase another gift card.
Can I use my gift card to pay for shipping costs?
Yes, you can use your gift card to pay for shipping costs.
What if my purchase total is more than my gift card balance?
You can pay the remaining balance using another payment method, such as cash for store purchase or a credit/debit card for both in store and online purchase.
Can I get cash back from my gift card?
Read our terms and conditions here to learn more.
What happens if I return something I bought with a gift card?
If you return an item purchased with a gift card, you will receive a new gift card with the same value as the returned item.
- When making an in-store return of an item purchased in-store, you will receive a physical gift card.
- When making an in-store or online return of an item purchased online, you will receive a new digital gift card via email.
Can I get a refund on a gift card?
Sorry, but gift cards cannot be refunded.
Read our terms and conditions here to learn more.
What if my gift card is lost or stolen?
Lost of stolen gift card will not be replaced. Please treat your gift card like cash.
What if my gift card isn't working?
If you're experiencing issues with your gift card, then contact our Customer Care Team for help.