In rare cases, it might happen that an incorrect item / someone else’s order is sent out due to human error. We are sincerely sorry when this happens. Please contact our Customer Service immediately to let us know about the issue. We will do everything we can to resolve it for you as quickly as possible.
Articles in this section
- Delivery Information
- How can I track my order?
- What countries do you deliver to?
- Do you offer express or next day delivery?
- When will you dispatch my order?
- I didn't receive my tracking number. Can you help?
- What happens if I'm not home when my order is delivered?
- I entered an incorrect address. What now?
- How do I enter a business address or Parcel Locker address at the checkout?
- My delivery is late!