Please allow 5 – 10 days for us to assess and process your return once received at our warehouse. It may take additional time for the refund to appear in your account.
We will credit the original payment method according to the processing time of your bank.
The refund for items returned in store will be credited onto the card used to place the original order. You will be required to show staff in store your online Tax Invoice before a refund can be processed.
Refunds can take up to 4 working days for it to appear in your account.
For refunds where Afterpay was the original payment method, item(s) must be sent back to Foot Locker’s warehouse for the refund to be processed. Refunds cannot be processed in store where Afterpay was the original payment method.
Please note, if Afterpay was the original payment method, exchanges cannot be done. Afterpay items can only be sent back to Foot Locker’s warehouse for a refund to be processed. Exchanges are not available for Afterpay purchases in store.