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  1. Foot Locker Australia
  2. Frequently Asked Questions (AU)
  3. Exchanges, Returns & Refunds

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  • How do I return my online order?
  • Refunds
  • Exchanges
  • I believe I have a faulty item. What now?
  • What happens if my return is not accepted?
  • What is your return policy for unworn merchandise bought in store?
  • Can I return an item that was purchased in the US/Europe/Eastbay/Asia?
  • I purchased something in one of your Foot Locker stores and would like to return it. Can I send it back to the store?
  • Can I return an item in a Foot Locker store if it was purchased online on www.footlocker.com.au?
  • I lost my receipt. Can I still return products?
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What happens if my return is not accepted?

  • 26 May 2022 02:48
  • Updated

If our team confirms that your return does not comply with our Returns Policy, the item(s) will be sent back to you and no refund will be triggered. 

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  • How do I return my online order?
  • Refunds
  • Contact Us
  • Exchanges
  • I believe I have a faulty item. What now?
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