We are very sorry to hear that we had to cancel your order! We try to fulfil every single order we receive, but on rare occasions, we may be unable do so. In that case, we inform you as soon as possible via email, and we always include the reason for the cancellation. We also trigger your refund at the same time we send out the email update.
Articles in this section
- Why can’t I add a product to the cart?
- My order was cancelled for stock issues, but my size is still available!
- Does the website show your stock in real time?
- Why was my order cancelled?
- What time does a release product become available online?
- I cannot check out. The message says “Checkout technical error”. Help.
- My order has been cancelled after my payment was taken. Why?
- Do you sell limited release products online?
- Where do I go to keep track of the latest releases?
- What is your policy on Limited Release styles?