We may be able to make minor address amendments if you contact Customer Service immediately after your order has been placed. Note we will not make full address changes due to security reasons.
If your item is already fulfilled and in transit you can create / log into your My Post account and request the address change yourself.
If you do not wish to set up a My Post account and your item is in transit, it will most likely be returned to sender after Australia Post try unsuccessfully to deliver to the incorrect address entered. We may be able to try and intercept the item and have it returned to the fulfilling store (and create a new label once the store has received the parcel back in store) BUT interceptions requests are not guaranteed.
Once the fulfilling store have confirmed they have received your parcel back in store, our customer service team will contact you and see if you would like the item sent back out to the correct address or a refund. Note if we do send the item out, you will only get one more attempt at receiving it successfully. If an address error persists after the second delivery attempt you will be refunded once the fulfilling store confirm they have received the item back in store.
We advise you to check and update the delivery details in your Foot Locker account to avoid any future issues. If you wish to checkout as a guest, we advise you check all details thoroughly before proceeding to payment to avoid any future issues.