If your parcel is returned to sender, our warehouse will trigger a refund within 5 to 10 days. It takes up to 4 days for the refund to be reflected in your account once the refund has been triggered, depending on your bank provider.
If you have used your Foot Locker account to purchase from us. We advise you to check and update the delivery details in your Foot Locker account to avoid any future issues.
If you wish to checkout as a guest, we advise you to check all details thoroughly before proceeding to payment to avoid any future issues as well.
Possible failed delivery reasons:
- Wrong address entered
- Parcel was rejected
- The customer was not home when delivering