In rare cases, it might happen that an incorrect item / someone else’s order is sent out due to human error. We are sincerely sorry when this happens. Please contact our Customer Care team immediately to let us know about the issue. We will do everything we can to resolve it for you as quickly as possible.
Articles in this section
- Can you tell me if my local Foot Locker store has the product I want?
- My Locate order has been returned to sender. What now?
- I think my Locate order has been lost in transit. What now?
- I’ve received something other than what I ordered in my Locate order/ I’ve received someone else’s Locate order! What now?
- An item is missing from my Locate parcel. How can you help?
- My Locate delivery is late!
- The tracking says my Locate order was delivered but I never received it!
- What should I do if my Locate order arrives damaged?
- Can I layby in stores?