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  1. Foot Locker Australia
  2. Frequently Asked Questions
  3. In Store Experience and Locate Orders

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  • Can you tell me if my local Foot Locker store has the product I want?
  • What is the Foot Locker Locate service?
  • My Locate order has been returned to sender. What now?
  • I think my Locate order has been lost in transit. What now?
  • I’ve received something other than what I ordered in my Locate order/ I’ve received someone else’s Locate order.
  • An item is missing from my Locate parcel. How can you help?
  • My Locate delivery is late!
  • The tracking says my Locate order was delivered but I never received it!
  • What should I do if my Locate order arrives damaged?
  • Can I layby in stores?
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I believe I have a faulty item. What now?

  • 21 May 2020 05:58
  • Updated
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Please take the item plus proof of purchase into your local Foot Locker store where the manager on duty will be able to assess the item.

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