I need help with Afterpay. Who do I contact? 17 July 2019 10:29 Please contact Afterpay customer service here.Monday – Friday 8 am to 7.30pm and Saturday 9 am to 5 pm (AEST) or sending an email here. Related articles Contact Us Afterpay: Shop now. Pay later. Can I use Afterpay for in-store and online purchases? Can I return an item bought using Afterpay? Can I exchange my Afterpay purchase?