Yes, you may return an item bought using Zip. We accept the return of unworn merchandise within 28 days from the date of purchase, in their original packaging, with all tags attached, and with the original receipt. You will be able to either exchange the items, receive a gift card for the same value, or a refund to the original mode of payment.
Please note that exchange can only be done once. We will not accept exchanged items to be exchanged again. Regardless of the number of items that are in the purchase, once you have returned any single item, it is counted as a return and no further exchanges on that same single receipt will be entertained. If you are making a return, please be sure to do it in one transaction.