Returning is easy and fast but keep in mind that we will only accept and refund the product if it is still in the original condition. The product would need to meet our return conditions as follows:
- Be exchanged within 28 days of your delivery date (online orders) / purchase date (in store purchases)
- Be in its original condition
- Be unused
- Have all its original tags attached
- Be in its original packaging in the condition you received it in
As we would need to have your signature when refunding an item for all in-store and Locate purchases, you would need to head over to your nearest Foot Locker store in person.
You may take the item(s) you wish to return to any Foot Locker store along with the original receipt. We cannot process a refund without the receipt. Our friendly Stripers there will be more than willing to assist you with your refund.
For payments made via debit/ credit card, you will be refunded via the original payment method.
For payments made via cash or gift card, you will receive your refund in a form of a gift card with the same refund value.
If you used Afterpay...
If you used Afterpay for your online order, your item(s) cannot be returned in-store. It must be returned to our warehouse for the refund to be processed.
If you used Paypal...
If you used Paypal for your online order, your item(s) cannot be returned in-store. It must be returned to our warehouse for the refund to be processed.