Back to shop
Submit a request
Sign in
  1. Foot Locker Australia
  2. Frequently Asked Questions (AU)
  3. Exchanges, Returns & Refunds

Exchanges, Returns & Refunds

Follow New articles New articles and comments

Everything you want to know about exchange, returns and refunds

  • How do I return my online order?
  • Refunds
  • Exchanges
  • I believe I have a faulty item. What now?
  • What happens if my return is not accepted?
  • What is your return policy for unworn merchandise bought in store?
  • Can I return an item that was purchased in the US/Europe/Eastbay/Asia?
  • I purchased something in one of your Foot Locker stores and would like to return it. Can I send it back to the store?
  • Can I return an item in a Foot Locker store if it was purchased online on www.footlocker.com.au?
  • I lost my receipt. Can I still return products?
  • Ready Returns Portal
  • How do I return my in-store/ Locate purchase?
Foot Locker Australia
English (GB) English (NZ)