Online Shopping
Questions and answers about shopping at footlocker.com.au
- I cannot check out. The message says “Checkout technical error”. Help!
- I did not receive an order confirmation email, was my order successful?
- My order has been cancelled after my payment was taken. Why?
- I accidentally ordered from the US website. What now?
- Can I send an order as a gift?
- Are the prices the same online as in store?
- Why can't I add a product to the cart?
- How to place an order
- How can I cancel my order?
- Can I add items or make changes to my order?
- Can I place my order over the phone or through email?
- When are you getting new stock of a specific product?
- What can I do if my size is not available?
- I saw a product on the website but now it’s gone. Help.
- Can I pre-order an item if it hasn’t been released yet?
- The product I received looks different from the image on the website!
- My order was cancelled for stock issues, but my size is still available!
- Does the website show your stock in real time?
- Why was my order cancelled?
- What does it mean that my order was cancelled for suspicion of fraud?