Contact Us

You can reach us through any of the channels listed below:

• Chatbot

  Give a friendly tap to the chat button on the bottom right to talk to our chatbot, Flo.

   
  Please have your order number, email address, shipping address, and mobile number ready to enable us to assist you as quickly as possible.

   

   

• WhatsApp

  New Zealand

  Click here to start chat now or scan the QR code below

• Online Form

  Email us via our online form.

• Call

  New Zealand

  +64 9 887 9730

  Operating Hours Monday - Sunday: 11am - 8pm (NZST)

  We are operating on all public holidays except Christmas.

   

  Please note that we cannot assist with the following enquiries via our Customer Care phone line:

  Shipping & Delivery Foot Locker Account Gift Guide Foot Locker Stores Product Information Raffle Enquiries

   

  For these topics, please use our chatbot.

   

  If further help is needed, your enquiry will be escalated to a Customer Care agent.

Whether you want to work in one of our stores or feel more like a corporate job, you can find all current opportunities here.

1. Visit the Career page through the link above

    

2. You can search by title or by location to view available roles

    

3. Apply directly via the website.

    

4. A prompt will appear to create an account to easily manage your profile and applications.

We strive to offer excellent service both online and offline. If your experience with us did not meet the quality standards we are committed to, please let us know through the channels above.