Ouch, our bad! In rare cases, it might happen that an incorrect item is sent due to a human mistake. We are sincerely sorry when this happens. Please contact our Customer Service immediately to let us know about the issue (in any case within 2 days following the delivery). We will do everything we can to resolve it for you.
Articles in this section
- My item shows "Delivery attempted - rearrange delivery"
- Shipping Information
- How can I track my order?
- What countries do you deliver to?
- Do you offer express shipping or next day delivery?
- When will you dispatch my order?
- I didn’t receive my tracking number. Can you help?
- What happens if I'm not home when my order is delivered?
- I entered an incorrect address. What now?
- My delivery is late!