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  1. Foot Locker New Zealand
  2. Frequently Asked Questions
  3. In-Store Experience

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  • Can you tell me if my local Foot Locker store has the product I want?
  • Can I layby in stores?
  • I believe I have a faulty item. What now?
  • What is your return policy for unworn merchandise bought in store?
  • Can I return an item that was purchased in the US/Europe/Eastbay/Asia?
  • I purchased something in one of your Foot Locker stores and would like to return it. Can I ship it back to the store?
  • I lost my receipt. Can I still return products?
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I believe I have a faulty item. What now?

  • 12 January 2021 07:23
  • Updated
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Please take the item plus proof of purchase into your local Foot Locker store where the manager on duty will be able to assess the item.

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