In-store purchases need to be returned to the store in person.
The reason for this is that we need a signature for the refund and the refund will be credited onto the card used to place the original order. This also reduces the risk of the item getting lost during shipping.
To meet our return conditions, your must:
- return your product as outlined below within 28 days of your delivery date
- in its original condition
- has all its original tags attached
- in its original packaging in the condition you received it in
Additionally, if you send back sneakers with packing tape on the sneaker (brand) box, your return will not be accepted.