In-store purchases need to be returned to the store in person.
The reason for this is that we need a signature for the refund. This also reduces the risk of the item getting lost during shipping.
To meet our return conditions, your must:
- return your product as outlined below within 28 days of your delivery date
- in its original condition
- has all its original tags attached
- in its original packaging in the condition you received it in
Additionally, if you send back sneakers with packing tape on the sneaker (brand) box, your return will not be accepted.