If no one is home to sign for your parcel, New Zealand Post will leave a card in your mailbox indicating which local Post Office your parcel has been taken to. You can then call in to book a redelivery, redirection or collection, and if done before 3pm, it will be actioned for the next working day. If done after, then this will go out the following day. You can either:
1. Redeliver to the same address
2. Redirect to another address (work or residential within 75km)
3. Have the item redirected to a post shop/ held at the depot for collection
You will need to take this card and your ID to the selected post office during business hours. New Zealand Post will keep parcels for 10 days. If no request to have the item redelivered, redirected or collected has been received, it will be sent back to the warehouse and you will be refunded (upon the store confirming they have the parcel).
New Zealand post no longer do Evening services, unless you have the item PACED, then this option can be done. Saturday deliveries can also be arranged online for $5. However, this is targeted and not guaranteed also.
For more information:
PLEASE NOTE: we do not allow Authority to leave parcels.