I need help with Afterpay. Who do I contact? 12 November 2021 03:43 Updated Please contact Afterpay customer service here.Monday – Friday 8 am to 7.30pm and Saturday 9 am to 5 pm (AEST) or sending an email here. Related articles Contact Us Can I use Afterpay for in-store and online purchases? Afterpay: Shop now. Pay later. Shipping Information Can I return an item bought using Afterpay?