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  1. Foot Locker New Zealand
  2. Frequently Asked Questions (NZ)
  3. Shipping and Delivery

Shipping and Delivery

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Questions and answers regarding delivery and order tracking

  • Shipping Information
  • How can I track my order?
  • What countries do you deliver to?
  • Do you offer express shipping or next day delivery?
  • When will you dispatch my order?
  • I didn’t receive my tracking number. Can you help?
  • What happens if I'm not home when my order is delivered?
  • My item shows "Delivery attempted - rearrange delivery"
  • I entered an incorrect address. What now?
  • My delivery is late!
  • Can I collect my online order from a Foot Locker store?
  • The tracking says my order was delivered but I never received it!
  • What should I do if my order arrived damaged?
  • I’ve received something other than what I ordered / I’ve received someone else’s order! What now?
  • An item is missing from the parcel. How can you help?
  • My parcel has been returned to sender. What now?
  • I think my parcel has been lost in transit. What now?
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