Online orders
Questions and answers about your online orders
- What does it mean that my order was cancelled for suspicion of fraud?
- Why was my order cancelled?
- Does the website show your stock in real time?
- My order was cancelled for stock issues, but my size is still available!
- Can I place my order over the phone or through email?
- Can I add items or make changes to my order?
- How can I cancel my order?
- How to place an order?
- Why can't I add a product into my cart?
- Are the prices the same online as in store?
- I accidentally ordered from the US website. What now?
- My order has been cancelled after my payment was taken. Why?
- I did not receive an order confirmation email, was my order successful?
- I cannot check out. The message says “Checkout technical error”. Help!