Locate Service lets you find and order a product that isn’t available in your local store, and ask a staff member to check availability across all our stores and place an order for you if it’s in stock.
You can do so by following the steps below:
- Note down the Product Code of the item you want, which is visible on every individual product page on our website.
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Visit any of our stores and ask one of our friendly Stripers to use the Locate service to check the product’s availability across our entire network of Australian stores.
- If it's available, the Striper will place the order for you.
Kindly take note of the following Locate Order delivery fee information:
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Please allow a few days for processing. You'll receive a confirmation email with an Australia Post tracking number to track your delivery.