Can I cancel, add, or remove items from my order?
Cancellation |
Add or Remove Item |
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You can cancel an order immediately after placing it, click Cancel Order after checkout. You can do this within 1 hour of placing your order.
You will receive a Order Cancellation email to confirm the cancellation has been succesful. |
Making changes, adding or removing items, after placing your orders is not possible.
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For further assistance cancelling your order, you can message our chatbot, Flo, at the bottom right, who can escalate this to our Customer Care team.
Can I collect my online order from a Foot Locker store?
Yes! You can now use our Click & Collect service. Find more details here.